Let’s list out few causes which might be responsible for unrecognizable iPod on Windows 10: There might be many known or unknown reasons for generation of these sorts of problems. Does it mean my iPod data is gone? Somebody please help me.” I stopped the device and re started it still same message pops up. I have followed these steps and also gone into control panel on my Acer Windows 10 system. If problem persists uninstall iTunes then install iTunes again”. Please disconnect then reconnect and try again. ITunes is not recognizing it and I am getting a message stating that “An iPod has been detected, but could not be identified properly. “Hi, I am facing problem with my iPod Nano.